Australian Website Compliance Checklist

A practical guide to the 8 key compliance areas Australian business websites must address. Understand your legal obligations for privacy, consumer protection, accessibility, and terms.

⚡ Quick Answer

Australian business websites must comply with privacy laws, consumer law, accessibility standards, and payment regulations. At minimum, you need a privacy policy, terms and conditions, clear refund information, and proper consent mechanisms.

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Editorially reviewed
Jurisdiction: Australia (Commonwealth & State)
Published: 1 November 2024
Last reviewed: 15 November 2024

📚 Educational Information

This page provides general educational information about Australian law and is not personal legal advice. It explains general legal concepts but cannot address your specific situation or circumstances.

When to seek professional help: If you face a dispute, employment issue, significant legal question, or need advice about your specific situation, consult a qualified lawyer, accountant, or relevant professional in your jurisdiction.

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8 Critical Website Compliance Areas

1. Privacy Policy

Required if you collect personal information. Must explain what data you collect, how you use it, and who can access it.

Required by: Privacy Act 1988 (Australian Privacy Principles)

2. Terms and Conditions

Clarify your rights, user obligations, and how you operate. Not required by law but essential for protection.

Best practice for: All online businesses

3. Refund & Consumer Guarantee Info

Be clear about refund policies. You can't remove ACL consumer guarantees regardless of what you say.

Required by: Australian Consumer Law

4. Email Marketing Consent

Must get permission before sending marketing emails. Must include clear unsubscribe links.

Required by: Spam Act 2003

5. Pricing Transparency

Display prices clearly including GST. Disclosing any conditions, additional charges, or restrictions.

Required by: Australian Consumer Law

6. Subscription & Billing Disclosure

For subscriptions: clearly state price, frequency, cancellation method, and trial terms.

Required by: Australian Consumer Law (Unsolicited Goods)

7. Website Accessibility

Aim for WCAG 2.1 Level AA. Ensures people with disabilities can use your site.

Best practice for: Government and many businesses

8. Business Identity & Contact Info

Display business name, ABN, physical address, and contact details. Transparency builds trust.

Required by: Australian Consumer Law

Free Website Compliance Checker

Answer these 8 questions to check your website's compliance level:

1. Do you have a privacy policy?

2. Do you have clear refund and return information?

3. Do you have a clear unsubscribe option for marketing emails?

Get the Website Compliance Starter Bundle

Download ready-to-customize templates and checklists for 8 compliance areas. A$39 investment to ensure your website is legal and trustworthy.

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