Security Policy Library
PolicyPulse maintains a comprehensive policy library governing security, privacy, and operational practices. This documentation is restricted to PolicyPulse staff and authorized parties.
Information Security Policy
Governance and controls protecting information assets
Purpose
Establish minimum security standards for PolicyPulse information systems and data handling.
Key Areas
- Access control and authentication
- Data classification and protection
- System hardening and monitoring
- Incident response and reporting
- Third-party security requirements
- Security training and awareness
Owner
Chief Security Officer / Security Lead
Next Review
December 1, 2027 (Annual)
Access Control Policy
Principles and procedures for granting and revoking access
Purpose
Ensure access to systems and data is granted based on business need and role, and removed when no longer required.
Key Principles
- Principle of least privilege
- Separation of duties
- Approval-based access provisioning
- Regular access reviews (quarterly minimum)
- Joiner/mover/leaver procedures
- Privileged access management
Owner
Security Lead
Next Review
December 1, 2027 (Annual)
Incident Response Policy
Detection, response, and recovery from security incidents
Purpose
Provide a structured framework for detecting, responding to, and recovering from security incidents.
Severity Levels
- SEV-1 (Critical): Immediate threat to data security or service availability
- SEV-2 (High): Significant issue requiring urgent response
- SEV-3 (Medium): Standard incident requiring timely response
- SEV-4 (Low): Minor issues or informational findings
Response Timeline
- SEV-1: Response within 1 hour
- SEV-2: Response within 4 hours
- SEV-3: Response within 24 hours
- SEV-4: Response within 5 days
Owner
Incident Response Team Lead
Next Review
December 1, 2027 (Annual)
Data Classification Policy
Classification and handling of information assets
Classification Levels
- Public: Information suitable for public disclosure (marketing materials, published guides)
- Internal: General internal information (policies, org charts, standard procedures)
- Confidential: Sensitive business information (customer data, financial records, strategic plans)
- Restricted: Highly sensitive information (credentials, encryption keys, security controls, trade secrets)
Control Requirements by Classification
- Public: Minimal controls
- Internal: Access logging, sharing restrictions
- Confidential: Encryption, access controls, audit trail
- Restricted: Encryption, MFA, segregated storage, minimal access
Owner
Privacy & Compliance Lead
Next Review
December 1, 2027 (Annual)
Change Management Policy
Control and approval of production system changes
Purpose
Ensure production changes are reviewed, approved, tested, and deployed in a controlled manner.
Standard Change Process
- Change request submission with impact analysis
- Code review and approval
- Testing in staging environment
- Deployment approval
- Production deployment with monitoring
- Rollback capability maintained
Emergency Changes
Critical production issues may skip review steps with post-deployment documentation and review.
Owner
Engineering Lead
Next Review
December 1, 2027 (Annual)
Vendor Management Policy
Assessment and oversight of third-party vendors
Purpose
Ensure third-party vendors handling PolicyPulse data or critical services meet security and reliability standards.
Assessment Areas
- Security practices and controls
- Privacy and data protection
- Financial stability and continuity
- Contractual terms and SLAs
- Exit/migration procedures
Criticality Levels
- Critical: Annual review, signed agreements required
- High: Annual review, documented assessment
- Standard: Periodic review based on risk
Owner
Procurement & Vendor Management Lead
Next Review
December 1, 2027 (Annual)
Privacy Policy
User data collection, usage, and protection
Guiding Principles
- Data minimization: Collect only what's necessary
- Purpose limitation: Use data only for stated purposes
- Transparency: Clear disclosure of practices
- User control: Meaningful choices about data
- Security: Protect data from unauthorized access
User Rights
- Access to personal data
- Correction of inaccurate data
- Deletion of data
- Data portability
- Opt-out of marketing communications
Owner
Privacy Lead / Data Protection Officer
Next Review
December 1, 2027 (Annual)
AI Governance Policy
Oversight and evaluation of AI-enabled features
Purpose
Ensure AI features are accurate, safe, transparent, and aligned with PolicyPulse's mission.
Evaluation Requirements
- Accuracy testing against benchmark dataset
- Hallucination and source verification testing
- Jurisdiction and temporal correctness
- Adversarial/red-team testing
- User feedback collection and analysis
Before Deployment
- Model passes evaluation pipeline
- Privacy review completed
- Security review completed
- Product team approval
Owner
AI Governance Lead / Product Lead
Next Review
December 1, 2027 (Annual)