Refund Rights Checker
Answer a few questions to understand your refund rights under Australian Consumer Law.
Question 1 of 5 20%
Your Refund Rights Assessment
📋 Next Steps
1. Gather Evidence: Collect purchase receipt, photos, correspondence, and any warranty documentation.
2. Contact the Business: Send a written request (email is fine) explaining the issue and requesting your preferred remedy (repair, replacement, or refund).
3. Escalate if Needed: If the business doesn't respond within 30 days, contact your state consumer regulator or the ACCC.
4. Seek Legal Help: For significant amounts, consult a consumer law specialist.
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